1. Introduction
Welcome to Pumpzavi.
At Pumpzavi, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, browse our Christmas gift wrapping products, purchase festive packaging supplies, contact customer support, or otherwise interact with our online store.
Pumpzavi is operated by Guangzhou Jika Trading Co., Ltd.
By accessing or using our website, you acknowledge the privacy practices described in this policy, subject to your rights under applicable law.
2. Information We Collect
We may collect different categories of personal information depending on how you interact with our website.
Personal Information You Provide
When you place an order, create an account, contact customer support, or subscribe to promotional communications, we may collect:
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Full name
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Email address
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Billing and shipping addresses
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Telephone number, if provided
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Order details and purchase history
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Customer account information
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Product preferences and shopping inquiries
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Information included in customer service communications
Payment Information
When you purchase Christmas wrapping paper, gift bags, gift boxes, ribbons, or other packaging products, payment information is processed by the payment service providers available at checkout.
We may receive transaction information such as payment status, transaction identifiers, payment method type, and order confirmation details.
Complete payment card information is generally processed by the relevant payment provider rather than directly by Pumpzavi.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type and version
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Device type and operating system
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Pages viewed and browsing activity
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Date and time of website interactions
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Referring websites or traffic sources
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Cookie identifiers and similar technical information
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Shopping cart and checkout activity
We use this information to help operate, maintain, secure, and improve our online store.
3. How We Use Your Information
We may use personal information for the following purposes:
Order Processing and Fulfillment
To process purchases, confirm orders, arrange shipping, provide tracking information, and manage returns or refunds.
Customer Service
To respond to questions about Christmas gift wrapping supplies, product availability, orders, shipping arrangements, and after-sales concerns.
Website Operations
To operate our online store, maintain shopping cart functionality, manage customer accounts, and improve website navigation.
Customer Communications
To send order confirmations, shipping notifications, transaction updates, and other essential service communications.
Marketing and Promotions
Where permitted by applicable law and subject to any required consent, we may send promotional information about Christmas packaging collections, seasonal offers, new products, and holiday gift wrapping accessories.
Fraud Prevention and Security
To identify suspicious transactions, prevent unauthorized activities, and protect our website and customers.
Business Improvement
To analyze website performance, understand shopping preferences, improve product information, and enhance the customer experience.
Legal Compliance
To comply with applicable legal requirements, respond to lawful requests, and maintain necessary business records.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to provide essential shopping functions and support website operations.
These technologies may include:
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Essential Cookies: Required for website functionality, shopping carts, checkout, and security.
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Preference Cookies: Used to remember customer preferences and website settings.
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Analytics Cookies: Used, where enabled, to understand website traffic and visitor interactions.
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Marketing Cookies: Used, where enabled, to evaluate advertising performance and provide relevant promotional content.
You may be able to manage cookie preferences through our website's cookie settings or your browser controls.
Where required by applicable law, we obtain consent before placing or accessing non-essential cookies and similar tracking technologies.
Disabling certain cookies may affect website functionality.
5. Sharing Your Personal Information
We may disclose personal information to third-party service providers where reasonably necessary to operate our business.
These third parties may include:
E-Commerce Service Providers
Our online store may use Shopify and related services for website hosting, checkout, customer account management, and order processing.
Payment Service Providers
Payment processors handle transactions, payment verification, and payment security.
Shipping and Fulfillment Partners
Shipping carriers and fulfillment providers receive information necessary to prepare, dispatch, and deliver customer orders.
Technology and Analytics Providers
Technical service providers may assist with website hosting, performance monitoring, analytics, and security.
Advertising and Marketing Partners
Where advertising services are enabled, we may share certain information with advertising partners to measure campaign performance, understand conversions, and deliver relevant advertising, subject to applicable law and privacy choices.
Legal Authorities
We may disclose personal information when required by applicable law, legal proceedings, or lawful government requests.
Certain advertising-related disclosures may qualify as a sale, sharing, or targeted advertising under applicable privacy laws. Where required, customers will be provided with appropriate notice and choices.
6. AppLovin and Third-Party Advertising Disclosure
Pumpzavi may use third-party advertising and marketing technology providers, including AppLovin Corporation, where such services are enabled on our website.
These services may help us promote our Christmas gift wrapping products, measure advertising performance, analyze campaign effectiveness, and understand customer interactions with advertisements.
Information That May Be Collected
Depending on the advertising technologies implemented, AppLovin and other advertising partners may collect or receive information such as:
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IP addresses
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Browser and device information
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Operating system and technical identifiers
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Cookie identifiers and other online identifiers
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Website pages visited
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Product views and shopping interactions
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Add-to-cart and checkout events
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Purchase events, transaction values, and order-related event identifiers
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Advertising interactions and referral information
The specific information collected depends on the technologies actually implemented and applicable privacy settings.
Purposes of Advertising Data Processing
Where permitted by applicable law, advertising information may be used to:
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Deliver and measure advertising campaigns
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Understand the effectiveness of marketing activities
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Attribute website visits or purchases to advertisements
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Improve advertising relevance
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Analyze conversion events
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Detect advertising fraud and misuse
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Evaluate campaign performance
Data Sharing with Advertising Partners
When advertising integrations are enabled, certain website interaction information may be transmitted to AppLovin or other advertising technology providers through pixels, tags, application programming interfaces, or similar technologies.
These providers may process information according to their own privacy policies and applicable contractual arrangements.
We aim to limit advertising-related data sharing to information appropriate for the stated purposes and permitted by applicable law.
Your Advertising Privacy Choices
Depending on your location and applicable privacy laws, you may have the right to:
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Reject or withdraw consent for non-essential advertising cookies.
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Opt out of certain targeted advertising activities.
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Request information about qualifying data-sharing practices.
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Exercise rights relating to access, deletion, or other processing of personal information.
You may manage available cookie preferences through our website's privacy controls, where provided.
You may also contact us at service@pumpzavi.com to submit a privacy-related request.
For additional information about AppLovin's data practices, please review:
AppLovin Privacy Policy: https://legal.applovin.com/privacy/
Providing this disclosure does not mean that every AppLovin advertising feature or data collection method is necessarily active on our website.
7. Data Security
Pumpzavi recognizes the importance of protecting customer information.
We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
These measures may include secure website connections, appropriate access controls, and security features provided by our e-commerce and payment service providers.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
Customers should protect their account credentials and notify us if they suspect unauthorized account activity.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
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Order processing and fulfillment
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Customer service requirements
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Returns, refunds, and dispute resolution
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Accounting and recordkeeping obligations
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Fraud prevention and security
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Applicable legal and regulatory requirements
When information is no longer required, we take reasonable steps to delete or anonymize it, unless continued retention is legally necessary.
9. International Data Transfers
Pumpzavi may serve customers in different countries and regions.
To support international orders, website hosting, payment processing, shipping, and customer service, personal information may be processed or stored outside the customer's country of residence.
These countries may have different data protection laws.
Where required by applicable law, we take appropriate measures to protect personal information transferred internationally, including the use of recognized contractual or other lawful safeguards.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
Request information about the personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete personal information.
Right to Deletion
Request deletion of certain personal information, subject to applicable legal exceptions.
Right to Data Portability
Request a copy of certain personal information in an appropriate format.
Right to Withdraw Consent
Withdraw consent for processing activities that rely on your consent.
Right to Object or Restrict Processing
Object to or request restrictions on certain processing activities where applicable.
Right to Opt Out of Targeted Advertising
Request to opt out of qualifying targeted advertising or data-sharing activities where provided by applicable law.
To exercise your privacy rights, please contact:
We may request reasonable information to verify your identity before processing certain requests.
We will respond in accordance with applicable privacy laws.
11. Marketing Communications
If you choose to receive marketing communications from Pumpzavi, we may send information about Christmas wrapping supplies, seasonal gift packaging collections, special offers, and new arrivals.
You may unsubscribe from promotional emails by using the unsubscribe link included in eligible marketing messages or by contacting our customer service team.
Unsubscribing from marketing emails will not prevent you from receiving essential communications regarding orders, payments, shipping, or customer support.
12. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
These websites may operate under separate privacy policies and terms.
Pumpzavi does not control the independent data handling practices of third-party websites.
We encourage customers to review the privacy notices of external services before providing personal information.
13. Children's Privacy
Pumpzavi offers Christmas gift wrapping supplies and seasonal packaging accessories for general household shopping.
Our website is not directed toward children below the applicable age of digital consent in their jurisdiction.
We do not knowingly collect children's personal information in violation of applicable privacy laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at service@pumpzavi.com.
We will review the request and take appropriate action.
14. Legal Bases for Processing
Where privacy laws such as the General Data Protection Regulation (GDPR) apply, we process personal information based on relevant legal grounds.
These may include:
Performance of a Contract
Processing information necessary to complete purchases, deliver products, manage orders, and provide requested customer services.
Legitimate Interests
Operating and securing our business, preventing fraud, improving website functionality, and supporting customer service where legally permitted.
Consent
Processing information for marketing communications, certain advertising activities, and non-essential tracking technologies when consent is required.
Legal Obligations
Processing information necessary to comply with applicable laws, accounting requirements, or lawful regulatory requests.
The applicable legal basis depends on the specific processing activity and relevant jurisdiction.
15. Contact Information
If you have questions about this Privacy Policy, how we handle personal information, or your privacy rights, please contact us.
Store Name: Pumpzavi
Company Name: Guangzhou Jika Trading Co., Ltd.
Registered Business Address: No. 78-2, North Zengjiang Avenue, Zengcheng District, Guangzhou, Guangdong Province, China
Customer Service Email: service@pumpzavi.com
For privacy-related inquiries, please include "Privacy Inquiry – Pumpzavi" in your email subject line.
We will review your inquiry and respond in accordance with applicable privacy requirements.
Thank you for trusting Pumpzavi with your information.